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Answers to all your burning questions

Read FAQs (5)

  • Any piece of content you receive from us is 100% written and edited by a human. That’s a promise.

  • The team will work through every step with you and keep you updated on what you need to action in bitesize chunks, so you’re fully aware of what’s happening during each stage of the project.

  • This depends on which package you select.
    The website refresh packages usually takes between 4-10 weeks

  • You’ll receive an onboarding email with a link to your own board. Here we’ll set up the project plan and list out all the tasks needed to complete the project. Your dedicated CSM will send regular email updates on what input is needed from your end, to keep the project flowing as smoothly as possible.
    We’ll also have a 15-minute introductory call to go through how we work and you can ask any questions before we start your project.